Norwich Union settled a motor insurance claim for me, but in the process lost my car's complete service history. After many telephone calls over a period of months, and being constantly told the matter was being looked into, they finally admitted the loss, and also that the situation was unacceptable, being only able to supply me with photo-copies of the originals. Their claims department suggested I should take the matter further, and said a member of their customer relations team would contact me. To date, nearly 2 months later, I have heard nothing from them. The service history was extensive, and related to an old vehicle with an exceptionally low mileage, so I consider it extremely important to the value of the vehicle. Am I right to ask for compensation for the loss, and also written acknowledgement of their incompetence!|||Insurance companies in the U.K. are regulated by the Financial Ombudsman Bureau.
Write a formal complaint about N.U. to the Bureau - they will act on your behalf.|||make an official complaint.
And ask for compensation.|||You certainly are, if you made a mistake they wouldnt think twice about stinging you. Speak to trading standards about this and tell NU you have done so, they will change their attitude then! Good luck
Tuesday, December 6, 2011
My car was taken by a company called "Whitehouse Recover" from the M4 and there are no contact details?
I was in hospital and have just got home, all it says is your car has been recovered by "Whitehouse Recover"
How can I find the telephone number?|||As you were somewhere on the M4 between London %26amp; Pont Abraham services,( South Wales) I cannot see why an Essex based recovery firm would recover your vehicle. Your best bet would be for you to contact the motorway police headquarters for the stretch of road you were on, and ask for a list of their recovery teams, or, if your car was involved in an accident, your insurance company should be able to help you.|||Phone your local police station.|||I work at a auto auction In NY and it sounds like your car was an obvious repo. They don't usually list their numbers in the yellow pages because they deal directly with the banks. Since it wasn't a voluntary repo and you weren't there to give them the keys you should probably contact the bank that you financed through. I am assuming by seeing Recover and you saying your car was taken this is the situation. |||I would recommend phoning your local police station or calling your operator/phone directory.|||I've just looked on the net and there is no mention of them..suggest you contact police...................|||If you got behind with the payments, contact your loan company. Could have been repossessed.|||try 118 118
|||Clearly your car was recovered while you were in hospital following an accident, so I don't know why people are assuming it was reposessed.
Phone your local police (NOT 999) and they will either be able to tell you or put you on to the police who dealt with it. They will know.
LATER ADD%26gt; There is a Whitehouse Recovery in Brentwood, if that seems to fit with where you were. Here's the contact details: http://www.iessex.co.uk/profile/105096/B鈥?/a>
Hope you're better.|||http://www.iessex.co.uk/profile/105096/B鈥?/a>|||
Don't you mean whitehouse recovery and not whitehouse recover?
You'll find their company details here http://www.uk-local-search.co.uk/details.aspx?id=1799765
Telephone number and fax can be found to the far right of that page.|||There's a Whitehouse Recovery in Essex you coulod try.
Whitehouse Recovery,
Wattons Green Works,
Horseman Green,
Brentwood,
Essex, CM14 5SU.
Tele. 01277 372697
How can I find the telephone number?|||As you were somewhere on the M4 between London %26amp; Pont Abraham services,( South Wales) I cannot see why an Essex based recovery firm would recover your vehicle. Your best bet would be for you to contact the motorway police headquarters for the stretch of road you were on, and ask for a list of their recovery teams, or, if your car was involved in an accident, your insurance company should be able to help you.|||Phone your local police station.|||I work at a auto auction In NY and it sounds like your car was an obvious repo. They don't usually list their numbers in the yellow pages because they deal directly with the banks. Since it wasn't a voluntary repo and you weren't there to give them the keys you should probably contact the bank that you financed through. I am assuming by seeing Recover and you saying your car was taken this is the situation. |||I would recommend phoning your local police station or calling your operator/phone directory.|||I've just looked on the net and there is no mention of them..suggest you contact police...................|||If you got behind with the payments, contact your loan company. Could have been repossessed.|||try 118 118
|||Clearly your car was recovered while you were in hospital following an accident, so I don't know why people are assuming it was reposessed.
Phone your local police (NOT 999) and they will either be able to tell you or put you on to the police who dealt with it. They will know.
LATER ADD%26gt; There is a Whitehouse Recovery in Brentwood, if that seems to fit with where you were. Here's the contact details: http://www.iessex.co.uk/profile/105096/B鈥?/a>
Hope you're better.|||http://www.iessex.co.uk/profile/105096/B鈥?/a>|||
Don't you mean whitehouse recovery and not whitehouse recover?
You'll find their company details here http://www.uk-local-search.co.uk/details.aspx?id=1799765
Telephone number and fax can be found to the far right of that page.|||There's a Whitehouse Recovery in Essex you coulod try.
Whitehouse Recovery,
Wattons Green Works,
Horseman Green,
Brentwood,
Essex, CM14 5SU.
Tele. 01277 372697
What does it mean when you dream of wrecking a car and not getting hurt?
i slid on ice going around a turn and then lost control and hit a telephone pole. then i seen myself in the car teetering on the edge like it was a cliff or something. no one called the police or anything...weird.|||that your a bad driver and you shouldnt drive in the snow|||life is good
or
don't make a mountain out of a mole hill
or enjoy life
or
don't make a mountain out of a mole hill
or enjoy life
Whether motor car exp relatin 2 partners for business is liable to fbt? also in case of travelling, telephone?
no it is not liable to fringe benefit tax|||Your question is not clear. Details, please.
Using mobile as car stereo sort of thing?
I have a G1 phone, soon upgrading to another android platform phone and I am looking for a device if there is one, that will enable me to have the music on here or a telephone call played into the car, without the need for the phone to be on hands-free and playing through the somewhat tin like speakers of the actual phone. Any ideas?|||Your phone will have to be Bluetooth Push capable and the car head unit be able to take BT Push|||bluetooth, USB, Infrared.
Who invented the Telephone, assembly line for cars, and came up with the germ theory?
I need to study for my history test.|||Telephone- Alexander Graham Bell
Assembly line for cars- Henry Ford
Germ Theory- Louis Pasteur|||Thankss i needed to know that for my HUGE social studies quiz..!
Assembly line for cars- Henry Ford
Germ Theory- Louis Pasteur|||Thankss i needed to know that for my HUGE social studies quiz..!
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How to program/use the telephone on a 2002 BMW 740iL?
just recently got this car and i want to be able to use the telephone option but dont know how. Any help would be great.|||I believe you can only go through bmw to use that phone. And the dealership will tell you bmw doesnt offer that service anymore. AKA it's just for decoration.
Call your nearest dealership.
Call your nearest dealership.
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